Legal

Refund & Cancellation Policy

Last updated: June 2026

This policy explains cancellations and refunds for purchases made with Snap Sell, consistent with the Consumer Protection Act, 2019.

1. Cancellations

Orders may be cancelled within 24 hours of placement, provided they have not already been processed or dispatched. To cancel, contact us at info@snapsell.space.

2. Refund Eligibility

Refunds are considered for items that are defective, damaged in transit, or materially different from what was described. Requests must be raised within 7 days of delivery.

3. Non-Refundable Items

Personalised, perishable, or clearance items may not be eligible for refund unless they arrive damaged or defective.

4. Refund Process

Approved refunds are processed to the original payment method within 5–7 business days. Bank or payment-gateway timelines may apply.

5. How to Request

Email info@snapsell.space with your order details and, where relevant, photographs of the issue. Our team will guide you through the next steps.

Contact Us

For any questions or grievances regarding this policy, please contact Snap Sell at info@snapsell.space, or write to us at Unit 16, Ground Floor, Sector 18, Gautam Buddh Nagar, Uttar Pradesh 201301, India.